Leading the Way

Crockett Dale :: President and CEO

Crockett joined Healthstat's management team in 2004 and worked in the capacity of Chief Operations Officer before taking over the role of President and CEO.  Before Healthstat, Crockett served as president of a successful textile company in Hickory, North Carolina for 20 years. As an employer, Crockett realized the potential of the Healthstat model and was one of the very first clients to utilize its service. His base of knowledge as both a client and provider of the service brings a valuable experience level to the leadership of Healthstat.

“As a former client and employer who used Healthstat’s on-site clinic model, I learned early on the value of providing a medical resource for my employees. The clinic was quickly embraced and hailed as the top benefit. The on-site clinician was able to engage my associates with their identified risk factors to become healthier. The result was more productivity and reduced workplace injuries. Before using Healthstat’s service, like many employers, I had utilized various methods available to me to control healthcare cost with unsustainable results. In the end, I found Healthstat’s program to exceed my expectations. It became a springboard for me to enter this exciting and burgeoning industry where I receive the satisfaction of helping many employees and their employers with the same valuable benefit.”

Susan C. Kinzler :: CFO and Executive Vice President

Susan's passion for helping employers control their healthcare cost and her personal interest in improving the health of working Americans lead her to Healthstat. Susan has worked in the employee benefits arena for over 20 years with past positions including Area President and Senior Consultant for Gallagher Benefit Services, Inc. Prior to merging with Gallagher in 1999, Susan and two other partners owned and operated an employee benefit consulting firm that focused primarily on serving the needs of large, self-funded, multi-location employers. In addition to extensive consulting expertise, Susan has been a leader in the operations-side of employee benefits, having served as an executive and officer of a large third party administration firm in Charlotte.

"In my former role as a benefit consultant, I heard one consistent theme among my clients, 'Why are we spending more and more on heath insurance but our employees aren't getting healthier?' Until I found Healthstat, I was at a loss to provide a meaningful answer that would address the real problem - the chronically ill. But after engaging the Healthstat program and seeing the results firsthand, I became a staunch believer that the answer to the problem was the use of on-site clinics that directed the right care to the right patient at the right time. I left the consulting ranks and joined Healthstat on a full-time basis in early 2005. And now when employers raise this question, I get to help our team provide answers and offer an excellent benefit as well."

Warren Hutton :: COO and General Counsel

Responsible for the day-to-day management of Healthstat and its legal affairs, Warren is instrumental in forging a path of growth and stability for the company. His experience with Healthstat extends well beyond his employment here. Prior to joining Healthstat, Warren served for many years as managing partner of Sigmon, Clark, Mackie, Hutton, Hanvey & Ferrell, P.A., a highly respected law firm located in Western North Carolina. In that capacity, he served as Healthstat's chief outside legal counsel and was relied upon heavily for his trusted, strategic advice on growing and guiding the business. His passionate belief in Healthstat’s business model and expertise of its operations made him a natural choice for senior leadership within the company.

"Working closely with Healthstat for years gave me the opportunity to observe just how committed management was to providing a true business solution to rising healthcare costs. I was also impressed with their level of commitment. I am pleased and proud to be a part of an effective and efficient management team which actually focuses its resources on providing an effective solution to the rising healthcare costs dilemma which employers deal with on a daily basis."

R. John Kaegi :: Chief Corporate Strategist

One of the health care industry's leading innovation experts, John came to Healthstat after experiencing its benefits first hand. As Chief Strategy Officer at Blue Cross Blue Shield of Florida, John was responsible for the development of critical business strategies and served as a member of the prestigious Harvard/Kennedy School Health Care Delivery Policy Program. After recommending the implementation of a Healthstat clinic at BCBSF company headquarters, he soon recognized its larger potential as a formidable solution for the nation's growing health care problems. Desiring to be a permanent part of the solution, John became a part of the Healthstat team in late 2010 charged with identifying new avenues of opportunity and formulating strategy for its effective pursuit.

"My career experiences have afforded me an intimate knowledge of the 'mega issues' that surround the current state of health care in America, and I firmly believe that Healthstat's employer-based, on-site health clinic program is a remarkable solution to improving healthcare quality and outcomes and reducing medical inflation. I intend to shape the Healthstat message so that more companies can realize that a solution exists for them and identify innovations that continuously improve upon the solution for each individual customer."

Donna Childers :: Executive Vice President and Director of Client Services

Donna is responsible for all aspects of client management and oversees the development, implementation and ongoing activities of the comprehensive on-site disease management programs. As our Director of Client Services, Donna's role involves determining and meeting the client's needs in all areas of service. Prior to joining our team, she was an Area Assistant Vice President and Team Leader with Gallagher Benefit Services, Inc. In this role, she worked with multiple clients to develop and implement comprehensive benefit programs. She has extensive experience in monitoring industry trends and identifying client's financial objectives.

"My passion in life is to help people. Whether it be on an individual basis or a group basis. I am able to fulfill this passion at Healthstat. I am able to help individuals through providing them a service that could change their lives. I help clients in being able to maintain their bottom line as well as help their population become healthier - and hopefully live a more fulfilled life."

Ron Schroll, Ph.D. :: Chief Information Officer

Dr. Schroll came to Healthstat with a solid background in information technology, computer modeling and statistical analysis. He has 20 years experience in information technology with 15 of those years specializing in the healthcare industry and has held positions ranging from research scientist to Chief Information Officer. Dr. Schroll has directed information technology departments in both single hospital systems as well as large multiple facility integrated health networks. At Healthstat, he oversees all aspects of IT including data processing, reporting, statistical analysis, software development, and high-risk health management outreach.

“It is very rewarding to be part of a company and team that’s purpose is to improve an individual’s health, especially for those people that otherwise may not have convenient and affordable access to medical care.  We are able to provide our clients with the clinician and resources they need to affect the general health and quality of life of their employees.  Clients not only see the physical and mental changes in employee’s health, but realize a substantial healthcare cost savings.”

Tucker McKay, FNP :: Vice President of Clinic Operations

Tucker joined the administrative team at Healthstat in 2005 as the VP of Clinic Operations. Prior to that, he staffed on-site clinics in the capacity of Nurse Practitioner – an experience that brings invaluable knowledge to his position. In his current capacity, Tucker is charged with medical oversight and guidance of the on-site clinicians that service Healthstat’s clinics, overall clinical implementation of Healthstat’s electronic medical records system and continued training of on-site clinicians.

“My role is to offer a clinician’s perspective to the management team, one that not only bears in mind the importance of day to day clinical contact with employees, but also the many areas of collaboration that work together to deliver one of the most innovative and effective care models in existence today.”

J. Douglas Knoop, MD, MHA, FACS, CPE :: Executive Vice President and Executive Medical Director

Before joining Healthstat, Dr. Knoop served as medical director for large, national firms for over 13 years. He also practiced Otolaryngology (Ear-Nose-Throat) and head and neck surgery in Lexington, Kentucky for 18 years. After completing his Master’s in Healthcare Administration, he was awarded the prestigious David A. Winston Postgraduate Fellowship in Health Policy, resulting in a year of study in health policy in Washington, DC. Subsequently, he worked with several managed care companies as medical director. Dr. Knoop brings his expertise in pricing, reimbursement, credential/peer review, utilization trends, data analysis, quality improvement, and former clinic practice to his role at Healthstat.

"It’s an honor to work with people so dedicated to helping employers improve the health of their employees, as well as giving back to the employees something of such value as on-site health care and wellness assistance.  It’s immensely rewarding to me in my physician executive capacities.”

Eric Hart, MD :: Chief Medical Director

Dr. Eric Hart founded Healthstat in 2001 after witnessing firsthand the need for extensive on-site healthcare in the workplace. As a Family Physician focused on the early identification and intervention of patients with high risks and chronic diseases, Dr. Hart utilizes his expertise to guide clinicians in their efforts to manage the health of the employee. In addition, he delivers much-needed acute care to patients and directs occupational medicine in his private practice. Dr. Hart has been an owner, founder and medical director of Healthstat, Hart Family Practice, Hart Industrial Clinics, Unifour Urgent Care, Hart Wellness and Industrial Health of North Carolina.

“As the founder and chief medical officer of Healthstat, I have had the opportunity to watch our company grow from a small on-site staffing company into the national leader in on-site clinics. It has been especially rewarding to provide a model for our clients where in addition to becoming healthcare purchasing agents for the employers, our clinicians have become valuable advisors for their employees who are struggling to navigate our increasingly complex healthcare delivery system. These employees are ultimately the real winners in our model as they now have convenient access to free healthcare provided by a clinician who is genuinely interested in helping them improve their health.”

Bruce E. Berry, MD :: Occupational Health Medical Director

Having been associated with Healthstat as a Supervising Physician since 2006, Dr. Berry brings great experience and familiarity to the Healthstat wellness approach. He also serves as the Medical Director of Industricare Clinic of Greeneville, Tennessee and is a Senior Aviation Medical Examiner (AME) and a Medical Review Officer (MRO). Dr. Berry was introduced to Industrial Medicine in 1996 after practicing hospital emergency medicine for 20 years.

Bess Lane Fuller :: Marketing Director

Bess has more than 20 years of marketing, sales and sales training experience with a number of industry-leading brand name companies. This dynamic understanding of how the marketing and sales functions work hand-in-hand is a tremendous asset to maintaining cost efficiencies for Healthstat, which translates to higher value for our customers. Prior to joining Healthstat, Bess managed multi-channel marketing campaigns for one of the furniture industry's leading domestic manufacturers. A native of Rock Hill, South Carolina, she is a graduate of the University of South Carolina.

"Having been a client of Healthstat's prior to joining the team, I have a real understanding for the value of an On-Site Heath Management Program.  It is very exciting to be a part of this industry and specifically with Healthstat. It is rewarding to be able to share this message and help other companies have a healthier workforce and save money!"

Lester Morales :: National Vice President of Sales

Katherine Cochran :: Project Director

Certified by the Project Management Institute (PMI) in 2001, Katherine has over 15 years experience in business and IT project management for domestic and international companies in a wide variety of industries, such as financial services, government and health insurance. Her experience with Healthstat began as a client project manager for the implementation of a Healthstat on-site clinic at Blue Cross Blue Shield of Florida. Katherine has a B.S. in Information Systems from the University of Maryland.

"Being part of the team at Healthstat has meant being part of something pivotal to healthcare in our country.  Providing convenient, low or no cost care is a win for the employees and lowering the healthcare trend is a win for employers.  As the Project Director, I am proud to be a part of delivering a winning solution."