How to Overcome 3 Common Barriers to Implementing an Onsite Clinic
Companies often lack an awareness of onsite clinic benefits, including the potential to reduce total health costs for self-funded health plans. They sometimes even overestimate the required workforce size, space, start-up costs and start-up time to launch a clinic.
However, with flexibility and persistence, companies who do not yet offer onsite services will be able to overcome these concerns and provide a benefit mutually beneficial to the company and its employees.
Consider the following solutions to these common inhibitions:
My office isn’t big enough.
A common concern of companies debating instituting onsite clinics is the fear of their office not being large enough to house it. Though this is an understandable concern, small to medium organizations are finding ways to overcome onsite clinic barriers. They may choose to share their onsite services with nearby employers and operate on a cohesive schedule. In some cases, clinics open part-time in a lightly modified office space to reduce start-up costs and to ensure that the clinic fits comfortably in the office. Employers also consider launching a clinic with part-time hours while building participation, then expand as demand increases.
Whatever your company needs are, Healthstat can customize a solution that fits you - and your space. We can strategize together to determine an appropriate clinic site and design. The clinic will be designed with your people in mind, ensuring it is conveniently accessible while providing privacy. It will be a welcoming and comfortable setting that employees (and their families) will learn to trust as their “go to” place for their health and wellness needs.
My employees won’t use it.
Companies often worry that their employees won’t engage with the service enough to make it worth the investment - a fear that retracts quickly after the program’s initiation. Several companies reported that demand for the clinic actually outpaced their expectations quickly.
This is because employees are not only accepting of clinics but have even grown to expect them in the business environment. In a recent survey, Willis Towers Watson found that two-thirds of employees around the world believe their employer has an active role to play in their healthcare. They expect their employer will have an interest in providing the convenient and credible health advice clinics give.
This engagement is a leading reason doctors and other clinicians want to work at onsite clinics. They yearn for the deeper relationships offered by onsite clinics’ ongoing patient care and want to have these frequent interactions with engaged patients in a more personal atmosphere.
Along with giving incentives and optimizing awareness, there are plenty of ways to ensure engagement with your wellness program, as we outlined in this post.
I can't provide equal access to everyone.
Lastly, there is some clinic-resistance due to companies not wanting to show favoritism to one location because they cannot afford to implement the onsite clinic in multiple facilities.
Even though location-favoritism seems inevitable, there are ways to protect your employees from feeling slighted.
Consider establishing one shared clinic staff and resources away from your locations. You can center the nearby location between all of your employee locations to provide equal convenience. It’s also not uncommon that separate smaller companies come together to share a clinic.
As stated above, these initial concerns are common and understandable - but worth trying to overcome in order to improve the health of employees and lower healthcare costs.
Aside from business gains, workplace satisfaction can increase dramatically, leading to fewer absences and turnover.
For more information on how onsite clinics can help your company save money, contact us.