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Leadership for every employer in the U.S. is focused on a dual task: protecting the health of their employees, while at the same time ensuring a timely return to work for those who have quarantined due to COVID-19 illness, exposure or stay-at-home order. To accomplish these goals, Healthstat is ready to serve our clients as both a strategic advisor and implementation partner. We offer a multilayered approach that rapidly responds to the evolving landscape of the COVID-19 pandemic.
Our COVID-19 response has been, and will continue to be, strategically adjusted based on the availability of critical resources in short supply. These include personal protective equipment (PPE) for healthcare workers, and testing capacity that has been slow to ramp up and impacted by supply chain shortages. We have teams dedicated to obtaining, approving and deploying critical supplies. We have also implemented processes that conserve PPE and manage workplace safety for critical infrastructure employees consistent with prevailing national guidelines and best practices informed by national experts.
Healthstat’s return to work strategy is part of its larger COVID-19 response plan that:
We’ve developed a comprehensive COVID-19 temperature screening procedure for our clients requesting daily temperature screens at the worksite. Additionally, we’ve developed a process for screening all asymptomatic critical infrastructure workers with an exposure to person(s) with a suspected or confirmed COVID-19 diagnosis. These protocols are aligned with the CDC’s most recent guidelines. Our medical oversight and operations teams updates these guidelines as soon as any changes are made by the CDC.
Our medical and operations oversight teams are aggressively engaged in developing a best-evidenced approach to COVID-19 testing that will assist clients in their process of returning their employees safely to work. Additionally, our clinical staff are trained to follow nationally recommended referral guidelines to area specialists when appropriate, including emergency departments and urgent care, and to follow up with those facilities for continued care support after diagnosis.
In service of our clients and our patients, we have leveraged the power of our data to help identify the members of our populations most at risk for COVID-19 complications. Once identified, we proactively engage those patients on a local level to help ensure chronic-condition management compliance and guide on proper safety and care during this time. We are also able to identify and engage individuals that may need encouragement and assistance in building resilience surrounding their mental health during this crisis, even if they are at a lower risk for contacting COVID-19. This population risk data also supports our ability to create customized action plans and return to work strategies.
We have implemented a return-to-work process to determine when an employee who has had COVID-19 or who has been isolated due to known or potential exposure to COVID-19 can be cleared to return to work. The process aligns with the CDC’s guidance and includes clinician-led monitoring of the employee every 72 hours (or more frequently if indicated) throughout their quarantine or home isolation.
It also includes an evaluation based on CDC standards and a Return-to-Work Clearance Letter issued from the Healthstat clinician. We have also created additional processes and support to help our clients stay compliant with EEOC, ADA and HIPAA guidelines. For our clients that have reduced or furloughed staff, we have offered consulting on innovative return-to-work strategies designed to safely get their workforces back to full strength.
With many client populations working remotely or otherwise furloughed, we’ve increased the scope of our virtual care opportunities to all clients, as well as our own corporate staff. This includes telephonic and video-based care that covers:
We are prepared to serve our clients as both a strategic advisor and implementation partner. We offer a multilayered approach that responds to the evolving landscape of COVID-19.
We are in the midst of a time in our lives that we will remember forever. During this challenging time, we are here for you as a resource and for support.