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2 minute read |

A Business Hit Early with COVID Needed Healthcare Support Fast

A meat producer with multiple locations in the eastern United States was looking to expand its employee benefits plan by partnering with an onsite healthcare vendor in early 2020. But as the COVID-19 pandemic began to spread across the U.S., this manufacturer was hit with multiple COVID cases early on. This changed their benefits trajectory—and their immediate employee needs—considerably.

The company contacted the multiple onsite vendors who had been potential partners and asked them what they could do for the business’ COVID readiness. Healthstat responded immediately with a task force of leadership from both Healthstat and Johns Hopkins Medicine, including Healthstat’s Chief Medical Officer Dr. Eric Hart and Chief Population Health Officer Dr. Ilene Klein.

This task force served to educate the company’s executives on what was known about COVID-19 and its spread at the time and to recommend measures that went beyond testing. While PCR testing was being adopted as an option for many employers, it carried with it some shortcomings: specifically, that it could not determine whether an individual had COVID-19 in the past and that it might “miss” the infection if the test was performed more than a few days after the illness started. In response, Healthstat recommended that the producer supplement its PCR testing with regular onsite temperature screenings and personal protective equipment (PPE) like masks for its employees.

RNs Onsite Quickly

However, this thought leadership was only half the battle. The up-to-date information on the virus and its spread was helpful, the company noted, but how were they supposed to complete temperature checks for their employees? What was their protocol when someone tested positive?

Healthstat responded with a plan to get healthcare professionals on the ground as quickly as possible. A regional associate of Healthstat—an in-home care provider staffed by registered nurses—was contracted by Healthstat to provide healthcare professionals to the company’s various locations. Within one week of the company’s request, registered nurses were onsite providing training and management of the new temperature check protocols. If an employee tested positive for COVID-19, the registered nurses remained onsite to provide consultation and next steps for the individual. Healthstat also provided the company with COVID-19 and mental health materials from its Marketing Department, including best practices for staying safe, tips to reduce the spread of the virus, and ways to prioritize mental health during a global pandemic.

Now, the company is in talks to advance their partnership with Healthstat. Their initial plan in early 2020 was to provide an onsite nurse practitioner & medical assistant model for its employees. But they were so impressed with Healthstat’s responsiveness and adaptability that they’re considering an upgrade to a nurse practitioner & registered nurse model to expand their employees’ scope of care.

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